Monday, May 5, 2014

ChowNow - not later!

So, I have noticed a huge trend in online food ordering with GrubHub and Seamless, but there is a new sheriff in town and they are even more convenient than the others (which I did not know was possible). Unlike GrubHub and Seamless who give you the name and information of the restaurant of your choice, ChowNow went straight to the restaurants themselves to make their own customized apps for online ordering. So now instead of calling a busy restaurant and being put on hold for several minutes only to not be able to hear when they pick-up to take your order, you can go directly to the website or restaurants Facebook page and order through ChowNow. Chicago restaurant group Four Star uses ChowNow at all of their 8 locations.

This service allows customers to customize their own orders. Since ChowNow is an app based program but can also be used on a computer, they offer the restaurants a wi-fi enabled tablet to use to receive the orders on. Four Star Restaurant Group has seen an increase in online to-go orders and it has definitely alleviated a lot of extra work for the hosts who would normally have to take the orders via phone. There is a set-up fee of $299 per location plus $99 monthly fee. However, you get more than just unlimited on-line mobile, web, and Facebook ordering. This new technology also includes: online marketing support, on-call customer service, plus custom iphone/ipad ordering app and one on one training.

 When you don't have time to cook, don't wait, ChowNow!

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